Do you remember the last time you had an unpleasant experience with a service? They failed to live up to their sales pitch. We have all been on the receiving end, and it’s frustrating. We keep that at the forefront of our minds, and we are in business to serve you — not the other way around. Our promise to you is to provide outstanding service as:
We are accessible
We always respond in a timely manner
We listen to what you have to say
We treat you with respect
We may not always agree, although we may justify
We honour our commitments
We do what we say
We are committed to relationships — not sales
We admit when we make a mistake
We train our staff
At New Zealand Commercial Construction Ltd (NZCCL) we do what we say we will. We have built our reputation on strong client relationships and a can-do attitude. While contracts may be necessary in today’s world, goodwill is essential. We combine traditional 'handshake' values with modern technology to achieve the best possible results.
When your presence is noted, your reputation is not far behind.
Our reputation is based on always making informed decisions based on proven performance and expertise, goals, budgets and timeframes that follow a clear path with defined parameters. All rather easy claims — much more difficult to honour. We make our claims as our promise to reflect well on us.
Why make such claims? We turn the mirror back on ourselves and stick to a set of principles internally. With us, we respect a "promise is a promise". Promises are not on a sliding scale. If we can’t make a promise, we won't make it. Some believe not keeping a small promise won't matter. That’s simply not true. When promises are broken or people are misled, the bonds of trust are breached — regardless of the size. What do you think? Are companies too casual about making promises and not upholding them? I will uphold my promises. We will uphold our promises. We want you to enjoy the peace of mind that comes from choosing theNZCCL promise.
In the business of commercial construction, we listen to you to construct your commercial success.
We pledge to:
Meet Our Team
What you build is your legacy. Together we will be part of New Zealand’s leading commercial construction story. We specialise in end-to-end industrial and commercial developments – from concept through to construction. You enjoy the high yields from planned, consistent and completed projects, with a clear design purpose in mind.
Expert knowledge fused with a professional attitude, approachability and reliability, NZCCL has quality staff who deliver success. Why do you care? Simply it's about consistency. We know it’s one thing to deliver good service to one client, yet quite another to achieve this with regular consistency. However, it's exactly the kind of consistency that we know you'll demand—and we're up for that.
Why is consistency important for you?
Interaction - we have clear policies, rules, and supporting mechanisms to ensure consistency during each and every interaction, and we live by them
Connection - let's not beat around the bush—like Albatross, we're going to be mates for life. Our meaningful connection builds our mutual trust
Communication - it's more than promises made and promises kept—we're big on your return and your referral
Looking to the future, as Bay of Plenty's leading commercial construction business provider, we will adhere to the following ideals:
Live our company values
Exceed our clients’ expectations
Create and ensure safe working environments
Cultivate, educate, and retain the industry’s best staff
Use the most technologically advanced techniques, equipment, and processes
Build long-term relationships with clients, partners, subcontractors, sub-consultants, vendors, regulatory authorities and employees
Serve as good stewards of the earth by employing environmentally safe and sound procedures
Give back to the communities in which we live and work by participating in local volunteer and civic programmes
Honour and respect the human story behind every project
DISCUSS YOUR GAINS WITH BEVAN
Bevan leads an experienced and passionate crew. With equal measures of smart thinking and a friendly approach, you know that your build is in safe hands. Bevan has over two decades of building expertise. With the added advantage of being a quantity surveyor, Bevan has the unique ability to take control of the design.
From the largest deals to the smallest details, nothing happens by chance. We are fully committed to our clients’ success, we hold steadfast to our core values, delivering projects with transparency, honesty and authenticity to ensure exceptional results.